欧博Dell Slim Conferencing Soundbar SB522A Usage and
(Figure.1 Experience clear conferencing and reduced background noise with the world’s most intelligent Microsoft Teams-certified soundbar. The Dell Slim Conferencing Soundbar - SB522A)
What is in the Dell SB522A Slim Conferencing Soundbar box
(Figure.2 Dell SB522A Slim Conferencing Soundbar Box Contents)
1
USB Type-A Cable
2
Slim Conferencing Soundbar
3
Security Loop Cable
4
Documents
Front View
(Figure.3 Dell SB522A Slim Conferencing Soundbar Front View)
Left View
(Figure.4 Dell SB522A Slim Conferencing Soundbar Left View)
Right View
(Figure.5 Dell SB522A Slim Conferencing Soundbar Right View)
Product Features
(Figure.6 Dell SB522A Slim Conferencing Soundbar Rear View Product Features)
1
Slim Conferencing Soundbar
2
Magnetic Tabs x2
3
LED (White or Green)
4
Microsoft Teams and Answer Call Button
5
USB Type-A Cable
6
LED (Red)
7
Volume Knob and Microphone Control Button
Compatibility
Operating Systems:
Windows 7, 8, 8.1, 10, and 11
Using the Dell Peripheral Manager application:
Windows 10 or later
Connecting the Slim Conferencing Soundbar
The Dell SB522A Slim Conferencing Soundbar uses two magnetic tabs to sit under a Dell flat panel monitor. A USB Type-A cable is used to connect to the monitor. The monitor USB upstream cable connects to your Desktop or Laptop.
(Figure.7 USB Type-A Connector)
Note: Ensure that you are connecting the correct USB uplink cable between your monitor and your computer by checking your monitor manual.
The SB522A soundbar can be installed on the following monitors:
Speaker Monitor ModelSB522A
Dell 22 Monitor - P2222H
Dell 22 USB-C Monitor - P2223HC
Dell 22 Monitor - P2225H
Dell 24 Monitor - P2422H
Dell 24 USB-C Monitor - P2422HE
Dell 24 monitor - P2422HA
Dell 24 Monitor - P2423
Dell 24 Monitor - P2423D
Dell 24 Monitor - P2423DE
Dell 24 Monitor - P2425H
Dell 24 Monitor - P2425HE
Dell 24 Monitor - P2425
Dell 24 Monitor - P2425E
Dell Pro 24 Plus Quad High Definition (QHD) Monitor - P2425D
Dell Pro 24 Plus QHD USB-C Hub Monitor - P2425DE
Dell 27 Monitor - P2721Q
Dell 27 Monitor - P2722H
Dell 27 USB-C Monitor - P2722HE
Dell 27 Monitor - P2723D
Dell 27 Monitor - P2723DE
Dell 27 4K Monitor - P2723QE
Dell 27 Monitor - P2725H
Dell 27 Monitor - P2725HE
Dell Pro 27 Plus QHD Monitor - P2725D
Dell Pro 27 Plus QHD USB-C Hub Monitor - P2725DE
Dell Pro 27 Plus 4K USB-C Hub Monitor - P2725QE
Dell 32 Monitor - P3221D
Dell 32 USB-C Monitor - P3223DE
Dell 32 Monitor - P3223QE
Dell Pro 32 Plus QHD USB-C Hub Monitor - P3225DE
Dell Pro 32 Plus 4K USB-C Hub Monitor - P3225QE
Dell 34 Curved Monitor - P3421W
Dell 34 USB-C Hub Monitor - P3421WM
Dell 34 Monitor - P3424WE
Dell Pro 34 Plus USB-C Hub Monitor - P3425WE
Dell UltraSharp 24 USB-C Hub Monitor - U2421E
Dell UltraSharp 24 Monitor - U2422H
Dell UltraSharp 24 Monitor - U2422HE
Dell UltraSharp 24 Monitor - U2422HX
Dell UltraSharp 24 Monitor - U2424H
Dell UltraSharp 24 Monitor - U2424HE
Dell UltraSharp 27 Monitor - U2722D
Dell UltraSharp 27 Monitor - U2722DE
Dell UltraSharp 27 Monitor - U2723QE
Dell UltraSharp 27 Monitor - U2723QX
Dell UltraSharp 27 Monitor - U2724D
Dell UltraSharp 27 Monitor - U2724DE
Dell UltraSharp 30 USB-C Hub Monitor - U3023E
Dell UltraSharp 32 4K USB-C Hub Monitor - U3223QE
Dell UltraSharp 32 4K Thunderbolt Hub Monitor - U3225QE
Dell UltraSharp 27 4K Thunderbolt Hub Monitor - U2725QE
The soundbar does not turn on
Ensure that the USB upstream cable is connected from your computer to the Dell monitor to enable USB pass-through. This additional USB upstream cable connection is required if your computer is using an HDMI or DisplayPort cable.
Once the USB upstream cable is connected to the monitor, check if the Teams button LED, which is also the power light, lights up.
If the power light is not on, check if the USB cable from the soundbar is connected properly to the USB port on the Dell monitor.
Note: Dell monitors ship with the upstream cable included. (USB Type-C to Type-C or USB Type-A to Type-B) Check your monitor user guide to identify the upstream port of your particular monitor.
The soundbar is on but not functioning
No audio from the soundbar
Ensure that the soundbar is the default playback device on Windows audio settings.
Try connecting the soundbar to different USB ports on the Dell monitor.
Adjust the volume levels on Windows and the application in use. Also, play an alternate audio file or online media is possible.
Clean or reconnect all cables again. Test the soundbar with a different audio source, such as from another computer.
Go to the Control Panel on your computer and click Sound. Check if the Dell Slim Conferencing Soundbar SB522A is displayed in the list of playback devices under the Playback tab of the Sound dialog box. If the Dell Slim Conferencing Soundbar SB522A is not the default device (indicated by a green tick beside the icon.) Right-click the Dell Slim Conferencing Soundbar SB522A and select Set Default > Default Device.
Reinstall the onboard drivers or the sound card drivers and restart the computer.
Distorted sound
Set all volume controls to their midpoints.
Decrease the volume of the audio application.
Test the soundbar using another audio source such as another computer.
Ensure that there are no magnetic devices or any objects obstructing the speakers on the soundbar.
Unbalanced sound output
Set the Windows audio balance controls of the left and right speakers to their midpoints.
Troubleshoot the computer's sound card.
Low volume
Set all Windows volume controls to their maximum.
Increase the volume of the audio application.
Test the soundbar using another audio source such as another computer.
Buzzing noise
Check if any other objects are attached to the soundbar.
Ensure that the soundbar is attached to the monitor. Check that there are no loose objects dangling from or touching the soundbar, or stuck near the magnet on the soundbar.
Try to reduce the volume using Windows volume controls.
Ensure that the cables do not interfere with the soundbar.
A soundbar cannot be mounted on the monitor
Microphone does not work
Check if SB522A is plugged into the computer correctly.
Check the computer sound setting and select the Dell SB522A as recording device.
The answer call function does not work on SB522A when receiving calls from Teams
If multiple conferencing applications are installed on or used in the same device, you may not be able to get a response from SB522A. Try to answer incoming calls by application’s interface.
Unable to accept the phone call or pick up the incoming call using the Teams button over Line, WhatsApp, and WeChat
SB522A Teams button only supports Teams, you can answer incoming calls by application's interface.
Additional Information
Dell Audio, Speakers, and Microphone Support Site
Learn how to use and troubleshoot problems with the soundbar you use, your monitor and computer. You can find information about Troubleshooting steps, How-To guides, and relevant Support Videos for assistance.
To open the Dell SB522A Slim Conferencing Soundbar User Guide or manual:
Browse to: Dell SB522A Slim Conferencing Soundbar Online Manual Page
Use the Support Resources drop-down menu to go to the Manuals and Documents section.
Select the SB522A User Guide from the list.
For information about other Dell Soundbars, see these Dell Knowledge Base articles:
Affected ProductsDell P2222H, Dell P2422H, Dell P2422HE, Dell P2722H, Dell P2722HE, Dell P3221D, Dell P3222QE, Dell P3421W, Dell Slim Conferencing Soundbar - SB522A, Dell U2421E, Dell U2422H, Dell U2422HE, Dell U2722D, Dell U2722DE, Dell P2223HC, Dell P2225H , Dell P2423, Dell P2423D, Dell P2423DE, Dell P2425, Dell Pro 24 Plus QHD Monitor P2425D, Dell Pro 24 Plus QHD USB-C Hub Monitor P2425DE, Dell P2425E, Dell P2425H, Dell P2425HE, Dell P2723D, Dell P2723DE, Dell P2723QE, Dell Pro 27 Plus QHD Monitor P2725D, Dell Pro 27 Plus QHD USB-C Hub Monitor P2725DE, Dell P2725H, Dell P2725HE, Dell P3223DE, Dell P3223QE, Dell Pro 32 Plus QHD USB-C Hub Monitor P3225DE, Dell Pro 32 Plus 4K USB-C Hub Monitor P3225QE, Dell P3424WE, Dell Pro 34 Plus USB-C Hub Monitor P3425WE, Dell U2424H, Dell U2424HE, Dell U2723QE, Dell U2723QX, Dell U2724D, Dell U2724DE, Dell UltraSharp 27 4K Thunderbolt Hub Monitor U2725QE, Dell U3023E, Dell UltraSharp 32 4K Thunderbolt Hub Monitor U3225QE ... View More about warranties View Less about warranties