欧博官网A Platform for Instant Insurance Comparison an
Information that interests you about Gonsure Insurance
How does Gonsure work?
Three easy steps to get your insurance:
Compare Insurance Companies Offers After entering your information you will get vehicle insurance offers from licensed insurance companies in Saudi Arabia to compare and choose the most suitable one.
Make a payment for insurance After you choose the appropriate insurance you will buy insurance online, and then pay through the payment options that are safe and multiple.
Get your insurance when you buy Insurance and upload all documents will get your insurance immediately and will be sent to you to your mailbox.
What is Customer Service Working hours?
From 8 AM until 10 PM, From Sunday to Thursday.
Off working time, you can communicate and open a ticket for technical support through the email [email protected]
What are the channels of customer service?
The Customer Service Center handles the inquiries and suggestions of our customers through below channels :
How are complaints and suggestions handled?
We understand that you have suggestions, demands or complaints as a result of an unintentional mistake, misunderstanding or divergence of views. To ensure the quality of our service to you, when you file a complaint you will:
Register your complaint in the system and provide you with its number. We will work hard to address the complaint.
You will be informed of what has been done about the complaint and resolved within 5 working days of receiving the complaint.
You can also follow up your complaint through any of the communication channels and using the reference number provided by your customer service. If you are dissatisfied with the solution provided to you, you may file a complaint with SAMA through the Customer Protection Department through the channels. next:
Website
SAMA complaints
How do I register for the GoNsure platform?
You can register by visiting the website or through the Gonsure application available on the App Store and Google Play. To create an account with Gonsure , we will ask you for the following information:
Mobile number
Then you can use the account to compare and purchase insurance policies
For more information, you can contact the Customer Service Center through 8001244010