欧博abgManage my Medicaid with Healthy Connections
If you need additional information you can contact Healthy Connections at 888-528-5861 or by email at hccr7@dhw.idaho.gov.
Enrollment in Healthy Connections will be with a clinic, not a specific provider. The clinic will work with you to determine your specific primary care provider or primary care team.
When searching for a Healthy Connections Primary Care Provider, the results will show a Healthy Connections Tier 1, 2 or 3 next to the clinic. The provider requirements for those tiers are listed below:
Healthy Connections Tier I:
Provide primary care including monitoring and coordinating patient care
Provide timely referrals to medically necessary services
Provide 24 hour, 7 days a week availability of information, referral, and treatment for emergency medical conditions
Healthy Connections Care Management Tier II:
Provide all requirements listed in Healthy Connections Tier I
Provide additional access to care, which may include:
Being open 46 hours or more each week
Having a patient portal
Offering telehealth
Provide patient outreach and education activities
Provide quality improvement activities
Provide care coordination
Track and follow-up on referrals
Exchange patient-level information with other healthcare systems
Healthy Connections Medical Home Tier III:
Provide all requirements listed in Healthy Connections Care Management Tier 2
Be nationally recognized as a Patient-Centered Medical Home