欧博官网AI tool assists doctors in sharing lab results
In a pilot test of the technology, 10 primary care physicians used the tool for a month, and with their feedback incorporated, the team ran the second pilot among a cohort of 24 physicians for an additional two months. The drafts aren’t sent directly to the patient after the tool creates them — each one is reviewed and, if necessary, edited, before the physician sends the note.
“As a clinician, I love that I don’t have to start with a blank page and the draft is in language that’s understandable for patients,” said Christopher Sharp, MD, chief medical information officer at Stanford Medicine. “I’ve had patients say to me, ‘Dr. Sharp, you always write a comment on my result, and it makes me feel so much better.’ It takes effort and time to create those notes in a clear and empathic way, and I think this tool will make it easier and more efficient to provide those interpretations, which are so important to our patients.”
The goal is not for the tool to replace the physician’s messaging interaction with the patient, but rather provide the physician with a draft that’s either ready or close to ready to send, Pfeffer said. Of course, there’s no obligation for the physician to use it.
Guided by principles of the RAISE Health Initiative, which focuses on the development and implementation of AI technologies at Stanford Medicine with responsibility and safety at the forefront, and the FURM (fair, useful, reliable models) assessment, Bhasin and his teams evaluated multiple models to find the best fit for Stanford Health Care and to ensure the tool did not introduce unintended biases or kinks in clinical workflows.
The team received positive anecdotal feedback during the initial introduction of the software.
“We’ve gotten great responses from physicians so far,” Bhasin said. “Our physicians have shared that they appreciate the drafts’ concise and accurate nature, that they’re personalized for the patients, and that the messages are reassuring when communicating normal results.”
A boost for primary care and beyond
For now, primary care physicians across Stanford Health Care are benefiting from the tool; the plan is to roll it out to specialists this year. The team also plans to measure the success of the tool, analyzing data that shows time saved and how often the AI-generated drafts are used, among other measurements.
“We are thrilled to have the opportunity to provide these technologies to our physicians and study them and learn from them,” Pfeffer said. “It’s still fairly new, and it’s going to get better and more valuable as we develop it and incorporate feedback from our physicians.”